ocr: Common Troubleshooting: 1) Video Does notplayatall Answer: Mac + PC: Reinstall quicktime 2) Video Plays Back Slow Answer: Mac: Turn off all extra extensions and shut off Virtual Memory. IBM: Make sure you have the latest video driver for your card. Both: Upgrade to a faster CD-ROM Drive 3) No Sound Answer: Mac: GO to the Sound Control Pannel and make sure that your outgoing sound is turned on. IBM: Make sure that you have the latest Sound Driver Installed for your PC Sound Card.